Knowledge Base Integrations
Reduce friction for your employees with single sign-on and other integrations
We all have too many usernames and passwords to remember. With single sign-on, you can simplify the login process for your employees by allowing them to log into ScreenSteps via the applications your business already uses.
ScreenSteps supports the SAML authentication protocol, allowing you to integrate with many single sign-on providers, including Office 365, GSuite, Okta, OneLogin, Salesforce, and many others.
.svg)
No more flipping back and forth between web browser tabs to get the information you need. Gain immediate access to answers with context-sensitive help.
After integrating the ScreenSteps Browser Extension, simply click the blue bell logo on the side of your screen. Based on where your employee is working in the application, they will see guides to help them complex simple or complex tasks.
If you need custom integrations, you can use the ScreenSteps API to manage your content, publish it to 3rd party platforms, or manage/provision your users.
Here are some ways that our customers use our APIs:
Sometimes you just need your ScreenSteps content to show up in a web application that you already use. Using iFrames, you can embed your entire ScreenSteps site or individual articles. ScreenSteps will automatically strip out headers and footers so that the ScreenSteps content is displayed appropriately in the iframe.
